Shipping and Frequently Asked Questions
Shipping Process and Delivery Time
As Lunka Home, we aim to deliver your orders to your address in the fastest and safest way. Below, you can find all the details you need to know about our shipping and delivery processes.
1. Shipping Time
- Orders within Turkey: Once your order is confirmed, it will be shipped within 1-3 business days. Depending on the courier company, delivery time may take 2-5 business days.
- International Orders: International deliveries may take 7-14 business days depending on the destination country. In some cases, international shipping times may be extended due to customs procedures.
2. Shipping Fees
Shipping costs vary depending on the size of your order and your delivery address. Shipping costs are clearly displayed on the payment page and your approval is required before your order is completed.
3. Cargo Tracking
Once your order has been shipped, you will be provided with a tracking number. With this number, you can easily track your shipment via [Cargo Tracking Page Link] .
4. Shipping Address
Once your order has been shipped, you will not be able to change the shipping address. Please make sure you have entered the correct and complete shipping address when placing your order.
5. Delivery Issues
If there is any problem with your cargo during delivery, do not hesitate to contact us. Any losses or damages during delivery will be resolved together with the cargo company.